However, if the second account works without any issues, you may want to check syncing calendars is enabled in Exchange account of your smartphone. If the second account does not sync either, it means the problem is in iPhone’s operating system. If have a great deal of data or media on your iPhone, and factory reset is not an option, then downgrading to the previous iOS version might be your best option.Īnother way to identify the problem is setting up another Exchange account on your iPhone and testing how it works with calendar. A new iOS release often causes a variety of problems, including calendar appointments synced through Exchange ActiveSync technology not showing up on iPhone. If the other smartphone works better, the problem is with your iPhone. If you’re having problems with Exchange calendar on your iPhone, the easiest way to pinpoint the problem is to connect your Exchange Server with another smartphone and attempt to sync the same data as you are trying to sync on iPhone. iPhone Exchange Calendar Not Syncing With Outlook

So let us start from general issues and move to more specific problems preventing iPhone from syncing with Exchange.

It could be the Exchange server misconfiguration as well as smartphone configuration issues. Note: This can happen if the user is a member of any of these groups.Troubleshooting iPhone Not Syncing Through ExchangeĮxchange server is a perfect way to sync Outlook data but what to do if it’s not working? The first step is identifying a problem. Make sure the user has inherited permission granted to domainExchange Servers to allow List, Create child, Delete child of object type “msExchangeActiveSyncDevices” and doesn’t have any deny permissions that block such operations. Additional information: Access is denied.Īctive directory response: 00000005: SecErr: DSID-031521D0, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0 When it fails you will also see this error.Įxchange ActiveSync doesn’t have sufficient permissions to create the “CN=,DC=com” container under Active Directory user “Active Directory operation failed on This error is not retriable.

Error seen on some users on both Exchange 20, (post migration) form earlier versions of Exchange.

Microsoft activesync problem